Privacy Policy GDPR Compliance

by | May 24, 2018 |

Who we are

Our website address is: http://heathcrestheating.co.uk. we are an industrial and commercial heating company based in Buckinghamshire. Full contact detail may be found on this page: http://heathcrestheating.co.uk/contact-us-heathcrest-heating-buckinghamshire/

What personal data we collect and why we collect it

We will not use personal data that you provide to us in a manner inconsistent with the purposes for which you provided it to us, as set out below.

We collect and process personal data for the following necessary purposes:

  • To administer our websites.
  • To respond to any communications, queries or requests for information or services from you, howsoever received.
  • For employee and human resources management purposes (as may be required by applicable laws).
  • For auditing purposes (as may be required by applicable laws).
  • To comply with our legal or regulatory obligations.
  • We do not sell, rent or lease personal data.
  • We will vigorously challenge any attempts by government agencies or private sector organisations to gain access to any information that you give us.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you send us a contact form enquiry we will retain the information solely to progress that and any future enquiries.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Bing Ads

This advertiser uses Bing Ads to promote their business online. To more effectively market their product or service, this advertiser uses a small text file known as a cookie to record the completion of your transaction. Bing Ads wants to assure you that any information that is gathered will remain anonymous and cannot be used to identify you.

Browsers, such as Internet Explorer and Mozilla Firefox, let you delete cookies and choose what types of cookies you want to allow on your computer. Please check Help for your browser to learn how to delete cookies or change the privacy level on your computer.

Google AdWords

This site uses Google AdWords, you can view Google’s Privacy Policy at https://static.googleusercontent.com/media/www.google.com/en//intl/en/policies/privacy/google_privacy_policy_en.pdf

Analytics

This site employs Google and Bing Analytics to collect anonymous information about site visitor numbers, their geographical location and the site pages they visit.

Who we share your data with

Heathcrest collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies. When you visit our Website, we may track information to administer the site and analyze its usage for the purpose of serving our visitors and customers better.

This website uses Google AdWords’ free conversion tracking features on certain pages. If you contact us online, the destination page will have code on it that will help us understand the path you took to arrive on that page.

DoubleClick: We use Google AdWords remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out using the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.

Bing Ads: This website uses Microsoft’s free tracking features on its webpages. If you contact us online, the destination page will have code on it that will help us understand the path you took to arrive on that page.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

To fulfill your requests for services.
To protect ourselves from liability.
To respond to legal process or comply with law, or in connection with a merger, acquisition, or liquidation of the company.

Data collected from enquiry forms on this website is not shared with third parties.

Related services and offerings with links from this website, including all other websites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Heathcrest is not responsible for the privacy practices or contents of third-party or client websites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

You can contact the webmaster using any of the forms on this website. Other contact information can be found at http://heathcrestheating.co.uk/contact-us-heathcrest-heating-buckinghamshire/

Additional information

How we protect your data

Heathcrest strongly believes that you have the right to control the use of your personal information, and that your privacy must be respected. We strictly limit the collection and processing of your personal data, and to the best of our abilities we will work only with other organisations who do the same.

What data breach procedures we have in place

Heathcrest’s web server employs multiple layers of security software, to protect the website and its database from illegal access.

What third parties we receive data from

Heathcrest receive site activity and marketing data from both Google and Bing advertising and analytics services.

What automated decision making and/or profiling we do with user data

Heathcrest may use user data for decision making and profiling in conjunction with Bing and Google advertising campaigns.